October 2018

EMAIL ETIQUETTE

 Email etiquette or netiquette refers to the principles of behavior that one should use when writing or answering email messages Some basic email etiquette you need to observe include; A clear and direct subject line. Examples of a good subject…

BUSINESS ETIQUETTE

                  Etiquette is a code of behavior that defines expectations for social behavior according to present day accepted norms within a society, social class or group BENEFITS OF ETIQUETTE Differentiates you from…

CIVILITY IN THE WORKPLACE

Civility is defined as behaviors that show respect toward another person, makes them feel appreciated, contributes to mutual respect, effective communication and team collaboration. Ways to show civility include courtesy, politeness, and a general awareness of the rights, wishes, concern and…